Because we are a small business, we do not offer a 24-hour service. Our working hour is between 7 AM to 5 PM. We are happy to accommodate earlier or later times with prior notice.
Please read through our policies below before making a reservation.
- Check-in: 1:00 pm - 5:00 pm daily
- Arriving later than 5:00 pm will be arranged for self-check-in, it is important to let us know in advance so that door code and self-check-in instruction will be sent to your email before your arrival.
- Arriving earlier than 1:00 pm, feel free to come and drop off your luggage and vehicle between 7:00 am - 1:00 pm
- Check-out: 11:00 am, we are not able to accommodate late check-out, but we are more than happy to hold your luggage and vehicle, offer you full use of the common areas, etc. while you wait for your flight.
- Standard Reservation – 7-day cancellation policy – more flexibility for you
- Cancel free of charge before 7 days prior to your arrival date. Cancellation within 7 days will be charged half of the full balance as a cancellation penalty.
- For consistency and fairness to all our guests, there are no exceptions to our policy. Please keep this in mind before you make the booking.
- Non-refundable – 0-day cancellation policy – discounted rate received – no flexibility
- At the time of your reservation, full payment is made on the credit card supplied to make the reservation. Upon your arrival, we provide you with a copy of your receipt.
- For non-refundable reservations made, your reservation is non-refundable. For consistency and fairness to all our guests, there are no exceptions to our policy.
- Please make sure you have read and understood the policies above before making your reservation and if you would like more information or clarification, please contact us and we would be happy to help you determine which type of booking is best for you.
- Extra Cot and a Baby crib can be added in your room (except Cottage Suite and Single room) with a one-time surcharge of $30 CDN. It is important to let us know in advance so we can make the set up for your arrival. We do not accept showing up with an extra person without prior notice.
- If the extra guest is over (and include) 12 years old, extra breakfast and cleaning fee of $25 CDN/night will be added to your bill. (please note: this extra fee charges every day)
- Penthouse Suite rate only includes the capacity of 2 adults. The charge for an extra guest will be $25 CDN per person/night.
- The official issued gift certificate has a validity of 3 years. It can be only used for Winter/Spring season (October – April).
- Please make sure to bring the original copy of the gift certificate when check-in.
- Smoking is restricted in the house, and within 6 meters of the building (include front porch, garden and back yard).
- Pets are not allowed. For consistency and fairness to all our guests, there are no exceptions to our policy.
By making your reservation, you agree to abide by these policies.